Ladies and gentleman, we present to you “legal junk”!

We know nobody likes to read legal dribble, but here it is for your review.  Yes, we know it’s boring... but our attorneys made us put it up.

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We respect your right to privacy.  At My-iFamily.com we collect only the information necessary for us to complete your order or to contact you regarding the status of your order. 


My-iFamily.com will not rent, sell or share your name or personal information without your permission.


To save the customer time when returning to make another purchase, My-iFamily.com will give the customer an option to have the shopping cart remember them.  Your name and address is simply stored in a “cookie” in your browser.  This is not activated by default rather by user select.  My-iFamily.com does not use any cookies without permission from the user first.


On occasion we might send a mailing to your address or send you an email including special promotions or new releases from My-iFamily.com, our parent company iJOAT Inc., or one of its other subsidiaries.  If you choose not to receive such communications, you may remove yourself from our mailing list by sending us an email.  Please make sure you use the email account that you are currently receiving emails from us.  You may also mail us at:


My-iFamily.com

ATTN: OPT-OUT

222 N. Rose St., Suite 411

Burbank, CA 91505
(213) 444-3566


My-iFamily.com reserves the right to update this privacy at anytime.  Updates to our privacy policy will be posted on the My-iFamily.com website.  By using our website, you agree to this Policy.  This is our entire and exclusive Privacy Policy and it supersedes any earlier version.

Privacy Policy

Most orders are shipped same day. However, please allow up to 48 hours for your order to process and ship. We ship Monday through Friday only. All orders places over the weekend will be shipped the following week. Domestic orders (USA) are shipped out via USPS First Class Mail. Please allow 2-7 business days for your order to arrive. International orders are shipped out via USPS International First Class Mail. Please allow 10-20 days for International orders to clear customs and arrive.

 

We aim for 100% satisfaction.  Therefore, if for any reason you are not completely satisfied with your purchase, we will either replace the unused item or refund you the product price but not the initial shipping charge.  Products that are damaged during shipping will be promptly replaced.  Product that is physically damaged by customer after delivery will not be covered under warranty.  Please be careful when applying stickers and follow our included installation instructions to avoid damage.  If you live in snow or ice conditioned winter areas, please avoid scraping your window in the area that the sticker is applied to.  We may ask you to return the damaged product to us so that we can identify product quality issues.  All of our stickers come with a 3 year outdoor life warranty.  Please use this form to request an exchange or refund.

Shipping / Refund / Return Policy

Shopping at My-iFamily.com is protected by Authorize.Net, a leading payment gateway since 1996.  We have partnered with Authorize.Net to accept credit cards and electronic check payments safely and securely for our customers.  We have also partnered with PayPal and Google Checkout to offer our customers the widest selection of payment options possible.


The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.  See an online payments diagram to see how it works.


Authorize.Net adheres to strict industry standards for payment processing, including:

  1.   128-bit SSL technology for secure Internet Protocol (IP) transactions.

  2.   Industry leading encryption hardware and software methods and security protocols to protect customer information.

  3.   Compliance with the Payment Card Industry Data Security Standard (PCI DSS).


For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.  My-iFamily.com is registered with the Authorize.Net Verified Merchant Seal program.

Website Security

Privacy Policy     |     Warranty     |     Website Security